Photo Credit: Kristin Sloan

Photo Credit: Kristin Sloan

The Grocery Delivery Workers Project is a mixed methods study of the expanding grocery delivery industry. Making use of sales data, online customer and worker reviews, and surveys/interviews with delivery workers, the project seeks to explore a variety of pertinent questions about the grocery delivery industry, including: What is the composition of the grocery delivery workforce? What is the nature of grocery delivery work? Relatedly, how do workers respond to unfairness at work? Using natural language processing methods, the project also seeks to explore the discursive trends across online reviews of grocery delivery companies.


Ruth Milkman, Co-Investigator
Suresh Naidu, Co-Investigator
Adam Reich, Principal Investigator

Luke Elliott-Negri
Kathleen Griesbach
Sam Lutzker


United Food and Commercial Workers