Algorithmic Control in Platform Food Delivery Work by Kathleen Griesbach, Adam Reich, Luke Elliott-Negri, and Ruth Milkman

Algorithmic Control in Platform Food Delivery Work by Kathleen Griesbach, Adam Reich, Luke Elliott-Negri, and Ruth Milkman

Building on an emerging literature concerning algorithmic management, this article analyzes the processes by which food delivery platforms control workers and uncovers variation in the extent to which such platforms constrain the freedoms—over schedules and activities—associated with gig work.

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